Computer Error Destroyed One Million Tax Records

Almost a million taxpayer records were accidently deleted from Inland Revenue computer systems between 1997 and 2000 due to a software problem which went unnoticed for several years.

The Department took three years to discover that software used to cleanse its database of old cases was also wiping live ones from its system.

This resulted in some 364,000 people who cannot be identified being owed £82m, while another 22,000 did not pay tax due of around £6m.

More likely, nobody was prepared to own up until found out!

eGov monitor Weekly


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