Brits unimpressed by e-Gov

Billions of pounds have been invested, but no one has noticed. That is the stark conclusion drawn from a recent survey of British public awareness of e-Government. It found that 73 per cent of the population was oblivious to any change in government services as a result of the huge investment.

The survey, conducted by Transversal, an eservice software provider, also found that by and large, people prefer to phone their local council, rather than emailing or checking on the Web. Although almost 60 per cent of those questioned said the phone was their preferred communication medium, 88 percent said that if the council website could respond quickly and accurately, they would far rather deal with the government online

The Register


Anonymous said…
I wasnt even aware that there was an E-gov system up and running, shows you how much the government keeps the civilian population in the loop :-/

ITIL Consultant

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