BT Urged to Act over Internet Scam

Angry customers this week called on BT and the premium-rate regulator to crack down on internet phone scams which have left them facing huge bills for premium-rate calls that they say they have not made.

They claim that both BT and the Independent Committee for the Supervision of Standards of Telephone Information Services (Icstis) are aware of these scams but have so far done little to stop them.

They are also furious that BT is still pocketing a slice of the revenue from each rogue call. But BT and Icstis, the regulator, say that there is little that they can do.

Times Online


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